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Admissions, Improving Customer Service, Leadership · August 23, 2022

Tips For Regional Counselors From Regional Counselors

By Ethan Penland, Director of Admissions Services 4 minute read A few months ago I was asked by a regional counselor to offer some tips on regional recruitment and how to be successful. I thought it was a great idea, and to make it even better I decided I would also reach out to a few …

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Admissions, Leadership · March 29, 2022

Transition Tips For Mid-Level Leaders

By Ethan Penland, Director of Admissions Services 3 minute read Becoming a leader is often a very exciting time! Then, after the excitement wears off, the reality of being a leader settles in, and for many, the anxiety grows. You're now the person with more responsibilities such as …

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Admissions, Leadership · February 15, 2022

Impactful Traits Of Today’s Enrollment Leader

By Ethan Penland, Director of Admissions Services 4 minute read I enjoy going to social media to see what admissions leaders are posting, what they're liking or re-sharing, and where they are making comments. This gives me insight as to what people are thinking and how they are feeling. …

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Admissions, Conversion and Yield, Increasing Engagement, Leadership, Motivation, Professional Development, Sales Basics · January 4, 2022

12 Thoughts To Start Out 2022

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read The Christmas holiday break is a popular time to plan out new goals or reflect on the past twelve months. With 2022 upon us, here are some of the things I’ve been thinking about most when it comes to the Higher …

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Admissions, Leadership · September 21, 2021

Are You Asking Your Staff These Questions?

By Ethan Penland, Director of Admissions Services 1 minute read New to leadership or looking to find a way to improve your leadership? Either way, there are three questions that will never be outdated or ineffective to help your growth to becoming the best leader you can be. One of my …

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