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Admissions, Creative Approaches, Effective Questioning · September 26, 2023

Understanding Your Students Better

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read   You want to find out why a senior who seemed really excited and engaged at a recent college fair or high school visit hasn’t started their application. The common way I see admissions counselors and enrollment …

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Admissions, Building Trust, Creative Approaches, Improving Customer Service, Sales Basics, Standing Out, Storytelling · August 22, 2023

Tip To Help You Be More Genuine

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read   As humans we value honesty and authenticity from others, a lot. Unfortunately, most prospective students continue to feel like the communications they receive during their college search are copied and pasted to the …

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Admissions, Campus Visit, Creative Approaches, Video Calls · April 11, 2023

Try This With Admitted Students Who Haven’t Visited Campus

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read   Last week I received an email from an Associate Director who was looking for creative approaches to help increase their number of deposited students. The first thing I encouraged her to do was run a couple of different …

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Admissions, Building Trust, Creative Approaches, Effective Questioning, Fear, Psychology · February 21, 2023

You’re Not Always Getting The Whole Truth

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read   About once a month I get asked by either an admissions counselor or leader if I believe prospective students (as well as some parents) don’t always reveal the whole truth during various college conversations. My …

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Admissions, Creative Approaches, Increasing Engagement, Standing Out · January 24, 2023

How You Can Improve The Responses You Send Students

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read One of the things we’ve learned from tracking tens of thousands of admissions interactions over the past 8+ years is the more a counselor probes and digs, and the longer they can keep a conversation about a particular …

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Admissions, Creative Approaches, Increasing Engagement · January 10, 2023

If Students Aren’t Responding, Try This

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read Before the break and into the new year I’ve been getting questions from my newsletter community about communicating with unresponsive inquiries – especially those who visited campus at some point. As you might imagine, radio …

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