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Admissions, E-Mail, Letters · June 26, 2018

Two More Things I Need to Tell You

By Jeremy Tiers, Director of Admissions Services    Happy Tuesday. It’s crazy to think we’re in the final days of June already! Last week my article focused on the first communication piece that you send to prospective students…what kind, who should it come from, etc. If you missed it, click …

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Admissions, E-Mail, Increasing Engagement, Letters · June 19, 2018

The First Contact Piece You’re Sending

By Jeremy Tiers, Director of Admissions Services    Between starting work with new clients and being asked to audit individual letters and emails, the first contact piece is something I’ve been spending a lot of time on these past few weeks. It’s an extremely important communication (maybe the …

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Admissions, E-Mail, Letters, Psychology · June 5, 2018

What Are You Doing About This?

By Jeremy Tiers, Director of Admissions Services    You probably know this but it bears repeating – the average attention span is now eight seconds long. To give you context, according to some studies, that’s less than the nine-second attention span of your average goldfish. The 2018 world we …

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Admissions, Conversion and Yield, E-Mail, First Impression, Improving Customer Service, Letters, Standing Out · May 29, 2018

They’re Everywhere! More Recruiting Tips From My Travels

By Jeremy Tiers, Director of Admissions Services    What a way to end my spring travel. Last week started with 48 hours in Atlantic City during which I gave the keynote speech at NJACAC and presented a breakout session. Then it was home for 12 hours to sleep in my own bed and have breakfast …

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Admissions, E-Mail, Letters · January 30, 2018

The Goal When You Send That Email or Letter

by Jeremy Tiers, Director of Admissions Services        I ask that question regularly when I’m speaking to college admission professionals at workshops and conferences. Today, I’m asking it to you. When your school sends a recruitment email or letter to a student or to a parent (regardless of …

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Admissions, E-Mail, Letters · October 17, 2017

Is This How They Would Describe Your Communications?

By Jeremy Tiers, Director of Admissions Services “Confusing” and “overwhelming”. Those were the two words a high school junior used to describe the college recruiting process, namely the NCAA rulebook, to me this past week. The young man is a football player whose dad is the brother-in-law of one …

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