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Admissions, Effective Questioning · June 21, 2022

Three Keys To Improve The Questions You Ask

By Ethan Penland, Director of Admissions Services 3 minute read I recently tried a new group activity with one of our college partners that I want to share with you. The goal of the activity was to create open-ended questions that warranted different answers. We started out with nearly …

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Admissions, E-Mail, Effective Questioning, First Impression, Sales Basics · June 7, 2022

Stop Rushing The Process At The Beginning

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read I continue to find that many college admissions and enrollment management professionals are, by nature, an impatient, process-oriented group. As soon as you start communicating more with the next group of prospective …

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Admissions, Decision Time, Effective Questioning, Professional Development · May 3, 2022

They Didn’t Choose Your School, But Don’t Forget To Do This

By Jeremy Tiers, Senior Director of Admissions Services  4 minute read Yes, no, maybe. Those are popular words in most admissions offices around this time of year as students make their college decision. Hearing “no” from a student can be hard, especially if it was looking/sounding like …

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Admissions, Conversion and Yield, Effective Questioning · April 12, 2022

If This Is Happening To You, Here’s Some Advice

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read Last week I received emails from two different admissions counselors who are a part of our newsletter community. Both were seeking feedback on how handle a common situation with admitted students that many counselors …

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Admissions, Effective Questioning · March 22, 2022

You Need To Ask More Questions In Your Emails

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read Most colleges and universities continue to send emails to prospective students for one of two reasons. To tell the student everything they need to know about their intended major, financial aid, or some other …

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Admissions, Conversion and Yield, Creative Approaches, Decision Time, Effective Questioning, Professional Development · March 1, 2022

A Simple Concept That’s Extremely Important

By Jeremy Tiers, Senior Director of Admissions Services  1 minute read Wondering why an admitted student is hesitant to submit their deposit, why they haven’t registered for your admitted student day, or just in general why you’re getting the feeling there’s something they don’t like about …

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