By Jeremy Tiers, Director of Admissions Services Last week during a virtual training workshop that I led for an admissions staff in Alabama, I told them that the most successful admissions counselors I know are able to get prospective students (and parents) to share how they’re feeling …
Super Important Questions to Ask
By Jeremy Tiers, Director of Admissions Services Earlier this summer I shared a list of questions you could use to get prospective students talking. With fall travel likely to be severely limited and more virtual recruiting on the horizon, understanding how to get and keep a back and …
Questions That Will Get Them Talking
By Jeremy Tiers, Director of Admissions Services Last week I had a really fun FaceTime meeting with an admissions counselor who just finished his first year. We originally met last summer when I led a recruiting workshop at his school…it was his third day in the office. Every couple …
Questions You Should Be Asking
By Jeremy Tiers, Director of Admissions Services Over the last couple of months I’ve written articles advising you to avoid certain phrases in your phone calls, emails, and text messages. Things like, “I was just calling to…” and “I just wanted to check in and see…” The words you use …
The Worst Question You Can Ask
By Jeremy Tiers, Director of Admissions Services Last month I talked about paying close attention to the way that you start your sentences when you communicate with prospective students. Specifically, I gave you two key phrases to avoid. The same thing is important every time you ask …
How You Can Help Students With Their College Decision
By Jeremy Tiers, Director of Admissions Services In an article I wrote a couple of weeks ago I mentioned one of the reasons why more students are taking longer to make their college decisions. Too many colleges and universities are trying to skip steps and push prospective students to …