By Jeremy Tiers, Director of Admissions Services Last week I had a really fun FaceTime meeting with an admissions counselor who just finished his first year. We originally met last summer when I led a recruiting workshop at his school…it was his third day in the office. Every couple …
Questions You Should Be Asking
By Jeremy Tiers, Director of Admissions Services Over the last couple of months I’ve written articles advising you to avoid certain phrases in your phone calls, emails, and text messages. Things like, “I was just calling to…” and “I just wanted to check in and see…” The words you use …
The Worst Question You Can Ask
By Jeremy Tiers, Director of Admissions Services Last month I talked about paying close attention to the way that you start your sentences when you communicate with prospective students. Specifically, I gave you two key phrases to avoid. The same thing is important every time you ask …
How You Can Help Students With Their College Decision
By Jeremy Tiers, Director of Admissions Services In an article I wrote a couple of weeks ago I mentioned one of the reasons why more students are taking longer to make their college decisions. Too many colleges and universities are trying to skip steps and push prospective students to …
You Should Ask Prospective Students What’s Wrong
By Jeremy Tiers, Director of Admissions Services More often than not it still comes as a surprise when I talk about the importance of getting different groups of prospective students to reveal what they DON’T want in their future college. A lot of admissions counselors continue to try …
Do You Know These 5 Things About Your Admits?
By Jeremy Tiers, Director of Admissions Services A majority of the staff training workshops I led over the past month had a specific focus on yield. That included an in depth discussion about the different groups of students that the admissions counselors were currently dealing …