By Ethan Penland, Director of Admissions Services 4 minute read I once had a leader that would echo, constantly, “Make sure it’s in Slate.” What they were referring to was any time I had a conversation or interaction with a student, notes needed to be added into our CRM. When I became a …
Ready to Improve Your Onboarding Process?
By Ethan Penland, Director of Admissions Services 4 minute read As we start a new year, so do many new professionals in enrollment management. That also brings the responsibility of onboarding new staff. The onboarding process can easily set the tone for what is to come for that …
Don’t Forget These 4 Things
By Jeremy Tiers, Senior Director of Admissions Services 1 minute read Students continue to choose their college (or in some cases where they’re going to visit or apply) because of a boyfriend, girlfriend, the weather, the dorm rooms, or even the food options. That might seem completely …
You Need To Consistently Do This
By Jeremy Tiers, Senior Director of Admissions Services 1 minute read In last week’s article, I made the statement that successfully recruiting your next class of students ultimately comes down to consistently doing 10 or 11 little things well. One of the key pieces of data we continue …
How Can I Help?
By Jeremy Tiers, Director of Admissions Services 2 minute read In almost every episode of the TV show New Amsterdam, Medical Director Dr. Max Goodwin asks “How can I help?” It’s hard for any of us to truly help someone until we get to know them – their current situation, frustrations, …
No More Just “Checking In”
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Last week during a monthly training workshop for a college in New York, one of the things we discussed was the importance of being more intentional whenever you reach out to prospective students. A lot of admissions …