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Admissions, Effective Questioning, Increasing Engagement · August 31, 2021

Tips For Getting Them To Talk

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read Here’s a question that multiple admissions counselors have asked me this month: What’s the right language to use in my emails if I’m trying to get an inquiry to actually reply and have a conversation with …

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Admissions, Improving Customer Service, Increasing Engagement, Professional Development, Sales Basics, Standing Out · August 17, 2021

You Need To Consistently Do This

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read In last week’s article, I made the statement that successfully recruiting your next class of students ultimately comes down to consistently doing 10 or 11 little things well. One of the key pieces of data we continue …

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Admissions, Increasing Engagement, Psychology, Sales Basics, Strategy · August 3, 2021

Stop Saying These Three Words

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Considering how hard it is to get and keep the attention of young people these days it’s important to know which phrases and words to avoid. There are three words in particular that a lot of admissions counselors, …

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Admissions, Creative Approaches, E-Mail, Increasing Engagement, Standing Out, Using Personalization · July 13, 2021

A Smart Recruiting Move I Want You to Make

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read If you’re like most admissions offices, you’re dealing with this scenario right now. You’ve got a list of rising senior inquiries who haven’t signed up yet for a campus visit and aren’t responding to your …

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Admissions, Consistency, E-Mail, Increasing Engagement, Repetition, Sales Basics · June 29, 2021

Stop Making This Mistake

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read In the words of one rising high school senior, “We don't want college search pamphlets, flyers, and emails with a list of majors and every other kind of information on it. We want something shorter and more …

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Admissions, Effective Questioning, Increasing Engagement, Sales Basics, Using Personalization · June 1, 2021

Focus On Getting Their Attention First

By Jeremy Tiers, Director of Admissions Services 3 minute read Last week we talked about the importance of early personalized communication with rising seniors. If you missed that article, I encourage you to read it here. There’s a better than average chance that what you send this …

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