By Jeremy Tiers, Senior Director of Admissions Services 2 minute read If the language and tone you’re using in your emails and text messages to different groups of students is overly formal, feels robotic, and is completely transactional, it’s going to be harder to get engagement or …
How You Can Improve The Responses You Send Students
By Jeremy Tiers, Senior Director of Admissions Services 3 minute read One of the things we’ve learned from tracking tens of thousands of admissions interactions over the past 8+ years is the more a counselor probes and digs, and the longer they can keep a conversation about a particular …
If Students Aren’t Responding, Try This
By Jeremy Tiers, Senior Director of Admissions Services 3 minute read Before the break and into the new year I’ve been getting questions from my newsletter community about communicating with unresponsive inquiries – especially those who visited campus at some point. As you might imagine, radio …
Time To Find Out What’s Wrong
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Over the past few weeks you’ve got new high school seniors, or new transfer students looking at a January start, who have shown interest in your school. They’re interested, but many don’t know what to do or say …
Advice That Will Help You With Inquiries
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Whether you have application deadlines approaching or you offer rolling admission, I’m guessing you currently have a large group of inquiries that haven’t taken the next step. If the majority of your communications …
A Mistake I Keep Seeing In Communications
By Ethan Penland, Director of Admissions Services 2 minute read During the fall each year I love the influx of prospective student communications that come to my inbox. As a “stealth inquiry” for many schools, I get the opportunity to read and see what new campaigns are being created to …