By Jeremy Tiers, Senior Director of Admissions Services 1 minute read Wondering why an admitted student is hesitant to submit their deposit, why they haven’t registered for your admitted student day, or just in general why you’re getting the feeling there’s something they don’t like about …
Why Adding Student Notes In Your CRM Matters
By Ethan Penland, Director of Admissions Services 4 minute read I once had a leader that would echo, constantly, “Make sure it’s in Slate.” What they were referring to was any time I had a conversation or interaction with a student, notes needed to be added into our CRM. When I became a …
12 Thoughts To Start Out 2022
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read The Christmas holiday break is a popular time to plan out new goals or reflect on the past twelve months. With 2022 upon us, here are some of the things I’ve been thinking about most when it comes to the Higher …
Ideas To Elevate Your Mid-Year Training
By Ethan Penland, Director of Admissions Services 4 minute read As you begin a new year, there is still plenty of uncertainty ahead of what the latter half of this recruitment cycle will bring. Whether it's uncertainty about the impact of the new variant, the uncertainty of how recruitment …
Ready to Improve Your Onboarding Process?
By Ethan Penland, Director of Admissions Services 4 minute read As we start a new year, so do many new professionals in enrollment management. That also brings the responsibility of onboarding new staff. The onboarding process can easily set the tone for what is to come for that …
Thoughts and Tips on Work-Life Balance
By Jeremy Tiers, Senior Director of Admissions Services 3 minute read I can’t remember the last week when the topic of work-life balance didn’t come up in conversation. It’s easily one of the top three things I’ve been asked about over the past 20 months. Juggling work, friends, family …