By Jeremy Tiers, Senior Director of Admissions Services 2 minute read “Stop making college life seem too perfect. We know it's going to be difficult, so be genuine and true about it, and tell us about challenges and your resources when we need assistance.” “When a college talks too …
Stop Using These Three Words
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Considering how hard it is to get and keep another person’s attention these days, it’s important to know which words and phrases to avoid. There are three words in particular that a lot of admissions counselors and …
Stop Rushing The Process At The Beginning
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read I continue to find that many college admissions and enrollment management professionals are, by nature, an impatient, process-oriented group. As soon as you start communicating more with the next group of prospective …
12 Thoughts To Start Out 2022
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read The Christmas holiday break is a popular time to plan out new goals or reflect on the past twelve months. With 2022 upon us, here are some of the things I’ve been thinking about most when it comes to the Higher …
Ready to Improve Your Onboarding Process?
By Ethan Penland, Director of Admissions Services 4 minute read As we start a new year, so do many new professionals in enrollment management. That also brings the responsibility of onboarding new staff. The onboarding process can easily set the tone for what is to come for that …
You Should Never Ask This Question
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Depending on how you phrase questions you’re either going to get no answer, the “right” answer (Aka the answer a prospective student thinks they’re supposed to give you), or an insightful answer full of valuable context …