By Jeremy Tiers, Director of Admissions Services "I got through 10 lines of the handbook and just put it down because it became so frustrating and overwhelming at times.” That quote came from San Antonio Spurs forward DeMar DeRozan last week when he was asked about the 113-page health …
The #1 Thing That Needs to Change
By Jeremy Tiers, Director of Admissions Services How would prospective students and parents describe the interactions they have with you and your campus community, as well as the emails, letters, and other communications that make up your enrollment communications plan? What do you think …
What Now?? How to Handle Today’s New Normal
By Jeremy Tiers, Director of Admissions Services The past seven days feel like a blur, don’t they? Since the middle of last week, I’ve been emailing, texting, tweeting, and talking back and forth with clients and other college admissions leaders about the coronavirus and how to manage …
What Would Prospective Students Say About You??
By Jeremy Tiers, Director of Admissions Services As you prepare to interact with hundreds of new prospective students in the coming weeks on and off campus, I want you to think about this: If those students were asked to describe you and your interaction with them after the fact, what …
What’s Your Plan for This?
By Jeremy Tiers, Director of Admissions Services What’s the first communication piece that your school is sending or will be sending a new inquiry or prospect? I’m asking because it’s an extremely important communication (maybe the most important one). Plus it’s something that we’ve …
Little Things You Can Do That Will Make A Big Impact
By Jeremy Tiers, Director of Admissions Services Little things, especially when they’re unexpected, can make a big impact. Case in point last weekend during our drive home from a trip to visit family. We were on the tail end of a 12-hour drive and stopped at McAlister’s for a quick …