By Jeremy Tiers, Senior Director of Admissions Services 2 minute read If you’re like most admissions offices, you’re dealing with this scenario right now. You’ve got a list of rising senior inquiries who haven’t signed up yet for a campus visit and aren’t responding to your …
How Can I Help?
By Jeremy Tiers, Director of Admissions Services 2 minute read In almost every episode of the TV show New Amsterdam, Medical Director Dr. Max Goodwin asks “How can I help?” It’s hard for any of us to truly help someone until we get to know them – their current situation, frustrations, …
Send Your Admitted Students This Creative Message
By Jeremy Tiers, Director of Admissions Services 4 minute read A few weeks ago I shared a strategy for dealing with unresponsive seniors in this article. Since then I’ve had a number of admissions counselors reach out to let me know they not only acted on my suggestion, but they’ve …
Don’t Forget! Facts Tell and Stories Sell
By Jeremy Tiers, Director of Admissions Services 5 minute read Every year around this time, I find myself saying the following statement a lot. If you want to generate more deposits and commitments from your admitted students, incorporate more storytelling and become a better …
Don’t Miss This Important Communication Tip
By Jeremy Tiers, Director of Admissions Services 2 minute read One of the biggest things I’ve talked about over the years is the importance of asking students (as well as parents and family members) direct and intentional questions. This should happen regularly during all stages of the …
Two Super Important Questions They Need Answered
By Jeremy Tiers, Senior Director of Admissions Services 4 minute read Two years ago it was asking about fear, and in 2020 it was the importance of personalization. I really emphasized both of those topics during training workshops, conferences I spoke at, and on Twitter and LinkedIn …