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Admissions, Consistency, Improving Customer Service, Using Personalization · January 23, 2024

Don’t Forget To Do This Every Day

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read   Stop me if you’ve heard (or said) this one before… “If it’s not in Slate, it didn’t happen.” Whatever CRM you utilize, the ability for it to take, store, and search through notes from conversations as well as interactions …

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Admissions, E-Mail, Using Personalization · July 11, 2023

Three Tips That Will Help Personalize Your Emails

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read   This might surprise you, but only 13.7% of incoming college freshman and high school seniors that Tudor Collegiate Strategies has surveyed over the past two years say the different emails, letters, texts, and phone calls …

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Admissions, Improving Customer Service, Increasing Engagement, Sales Basics, Using Personalization · May 30, 2023

Here’s A Simple But Important Reminder

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read   Today I’ve got a simple but very important student recruitment reminder to share. Consistent, personalized communication with this next class of prospective students is the #1 way to increase your number of campus visits, …

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Admissions, Building Trust, First Impression, Increasing Engagement, Parents, Using Personalization · May 9, 2023

3 Mistakes I Want You To Avoid

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read   Last week while I was leading a training for an admissions team in Georgia, one of the topics we discussed was effective early communication with the next class of students, namely your 2024 inquiries. I shared a number of …

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Admissions, Closing, Conversion and Yield, Sales Basics, Standing Out, Strategy, Using Personalization · January 3, 2023

Are You Doing This Enough?

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read I continue to find that too often colleges and universities don’t give prospective students and their parents (at all stages) enough of this when sharing different things about their student experience and value …

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Admissions, Financial Aid, First Impression, Increasing Engagement, Using Personalization · June 14, 2022

What Do You Talk About First?

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read Over the past month I’ve shared multiple articles that contain tips to help generate conversations with this next class of prospective students. One of the most common questions I get every summer is, “What do I talk …

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