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Admissions, Authenticity, Using Personalization · August 6, 2019

Giving Them More Authenticity and Personalization

By Jeremy Tiers, Director of Admissions Services      Discussions about authenticity and personalization have dominated my summer. They were hot topics at the recent eduWeb Digital Summit. Conversations about them consistently pop up in my Twitter and LinkedIn feeds. I’m now getting …

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Admissions, Improving Customer Service, Repetition, Sales Basics, Using Personalization · July 16, 2019

A Quick But Super Important Reminder

By Jeremy Tiers, Director of Admissions Services      College admissions professionals are, by nature, a process-oriented group. New names come into your CRM, you begin sending them various communications, and you make every effort to secure a campus visit or get them to apply as quickly …

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Admissions, E-Mail, Effective Questioning, Letters, Using Personalization · September 12, 2017

How to Figure Out If All Those New Names Are Really Interested

By Jeremy Tiers, Director of Admissions Services During my travels the past few weeks, two clients posed the same question that’s probably on the mind of a lot of admissions counselors and directors as they comb through a new list of names for this next recruiting cycle: “How do I find out if this …

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Admissions, Strategy, Using Personalization · July 26, 2016

Developing Your Recruiting Relationship

by Jeremy Tiers, Director of Admissions Services At a time when colleges and universities are looking especially hard at the bottom line, admissions professionals must be able to consistently market and sell their school to prospective students and their parents. That’s the bottom line. One of the …

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Admissions, Using Personalization · November 10, 2015

How This Approach Will Help You Increase Your Enrollment

by Jeremy Tiers, Director of Admissions Services During a recent layover at O’Hare airport in Chicago while on my way to lead one of our staff training workshops, I did what I usually do between flights - pay a visit to Starbucks. While waiting to pick up my order I heard the barista say “Germany.” …

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