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Admissions, Anticipation, Improving Customer Service, Sales Basics · May 28, 2019

They Want More Context From You

By Jeremy Tiers, Director of Admissions Services      Too often college admissions professionals don’t give prospective students and parents enough context when sharing different parts of their school’s story and value proposition. Here’s what I mean. A lot of admissions counselors start a …

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Admissions, Anticipation · September 25, 2018

Are They Full of Anticipation or Anxiety?

By Jeremy Tiers, Director of Admissions Services      What’s the last thing that you really couldn’t wait for, or that you couldn’t wait to do? Maybe it’s this week’s NACAC Conference in Salt Lake City. In the Tiers’ household it was something that happened a little over a week ago. My wife …

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Admissions, Anticipation · November 15, 2016

Anticipation As a Student Recruitment Strategy

by Jeremy Tiers, Director of Admissions Services There are just over 40 days left until Christmas. Sorry, but my 7-year old daughter decided to start the countdown this past weekend. She came across a toy that she wants, and now she’s full of anticipation. If you’ve got kids, or even a young niece …

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