By Jeremy Tiers, Director of Admissions Services Put up your hand if you enjoy making phone calls. I can’t see you but there’s a good chance that you didn’t raise your hand. I know this because every time I lead an admissions training workshop I ask that exact question of the 15-20 …
What Now?? How to Handle Today’s New Normal
By Jeremy Tiers, Director of Admissions Services The past seven days feel like a blur, don’t they? Since the middle of last week, I’ve been emailing, texting, tweeting, and talking back and forth with clients and other college admissions leaders about the coronavirus and how to manage …
This Will Get Them to Talk
By Jeremy Tiers, Director of Admissions Services In last week’s article I gave you the following reminder – The majority of students become increasingly tired of the college search process the longer it goes on. They get tired of the emails, phone calls, and text messages from colleges …
Did You Know They’re Feeling Like This?
By Jeremy Tiers, Director of Admissions Services A lot of assumptions are getting made right now. For example, many admissions counselors believe that when an admitted student tells them their college or university is on the short list, that means they can be more relaxed with their …
The Worst Question You Can Ask
By Jeremy Tiers, Director of Admissions Services Last month I talked about paying close attention to the way that you start your sentences when you communicate with prospective students. Specifically, I gave you two key phrases to avoid. The same thing is important every time you ask …
Just Be Honest
By Jeremy Tiers, Director of Admissions Services When it comes to making a big financial decision, paying more for something, or picking one product or experience over another, we want and value honesty and transparency. And when a business, or in your case a college or university, …