By Jeremy Tiers, Vice President of Admissions Services 1 minute read We both know that words are powerful. Slight tweaks in language can be the difference between a detailed response, a lackluster response, or no response at all. During a recent yield workshop I encouraged a group of admissions …
A Common Problem Especially With Admitted Students
By Jeremy Tiers, Vice President of Admissions Services 2 minute read It’s something that every admissions counselor deals with each year regardless of the type or size of institution they work for. At some point in the college search process, usually in the later stages, a lot of students …
Another Communication Strategy You Should Try
By Jeremy Tiers, Vice President of Admissions Services 1 minute read In previous articles I’ve explained that prospective students will talk and share more if you ask better questions – ones that are casual, direct, and narrow. Sometimes though you can ask a great question and students still …
Strategy For Communicating With Your Inquiries
By Jeremy Tiers, Vice President of Admissions Services 2 minute read Part of territory management involves using data to do proactive, targeted, and personalized outreach each week. During the training workshops we lead, I encourage admissions counselors to always be looking for different ‘micro …
Always Ask Students What They Think About This
By Jeremy Tiers, Vice President of Admissions Services 3 minute read No matter how good you and your colleagues are at storytelling and making a logical case as to why it makes sense for a student to consider or choose your school, there are two opinions that are almost impossible to change when …
How To Handle Students Who Choose Another School
By Jeremy Tiers, Vice President of Admissions Services 3 minute read Finding out that a student has chosen another college or university can be frustrating, especially if you were feeling like your school was their top choice. Even if you do everything to the best of your ability, you’re still …