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Admissions, Building Trust, Closing, Decision Time · March 25, 2025

How To Handle These 3 Situations With Admitted Students

By Jeremy Tiers, Vice President of Admissions Services 2 minute read Last week I received some great questions from admissions counselors who are a part of our newsletter community. Each of the situations they asked about are fairly common this time of year, so I thought I’d share their questions …

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Admissions, Building Trust, Increasing Engagement, Standing Out, Using Personalization · December 3, 2024

Students Are Ghosting You Because

By Jeremy Tiers, Vice President of Admissions Services 2 minute read Over the past couple of weeks I’ve been getting questions from my newsletter community about communicating with unresponsive inquiries – particularly those who visited campus earlier this year. As you might imagine, there are …

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Admissions, Building Trust, Fear · October 8, 2024

Advice If You Want To Build Trust With More Students

By Jeremy Tiers, Vice President of Admissions Services 3 minute read A lot of things have changed in 10 years of Tudor Collegiate Strategies collecting data from students. Here’s something that has remained the same. The overwhelming majority of students - we’re talking above 90% - regardless of …

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Admissions, Building Trust, E-Mail, Improving Customer Service, Increasing Engagement, Letters, Phone Calls, Text Messaging · July 16, 2024

Tips To Help You Sound Less Robotic

By Jeremy Tiers, Vice President of Admissions Services 3 minute read Whenever we ask students to give advice about communicating with Gen Z during the college search process, large amounts of quotes similar to these two continue to appear. “We want something that feels personal and sounds like it …

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Admissions, Building Trust, Creative Approaches, Improving Customer Service, Standing Out, Storytelling · August 22, 2023

Tip To Help You Be More Genuine

By Jeremy Tiers, Senior Director of Admissions Services  2 minute read   As humans we value honesty and authenticity from others, a lot. Unfortunately, most prospective students continue to feel like the communications they receive during their college search are copied and pasted to …

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Admissions, Building Trust, E-Mail, Improving Customer Service, Letters, Phone Calls, Standing Out, Text Messaging · July 18, 2023

Stop Sounding So Robotic And Scripted

By Jeremy Tiers, Senior Director of Admissions Services  3 minute read   Whenever we ask students to offer advice about communicating with their generation during the college search process, feedback similar to these three quotes appears every single time. “A lot of the mail and …

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